Return Policy

At Casegano, we understand that sometimes a product may not meet your expectations or needs. That's why we have a straightforward and hassle-free return policy in place to ensure your satisfaction. 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our USB cables. If you are not completely satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund. Conditions for Returns: To be eligible for a return, the USB cable must be in its original packaging and in the same condition as when you received it. It should not show any signs of wear or damage. How to Initiate a Return: To initiate a return, please contact our customer support team within 30 days of receiving your USB cable. They will guide you through the return process and provide you with a return authorization number. Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the return is due to a defective or incorrect product. In such cases, we will provide a prepaid shipping label for your convenience. Refund Process: Once we receive the returned USB cable and verify its condition, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase. Exchanges: We currently do not offer direct exchanges. If you wish to exchange a USB cable for a different model or type, please follow the return process and place a new order for the desired product. Customer Satisfaction: Your satisfaction is our top priority. If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience. Disclaimer: Please note that this return policy applies only to purchases made directly from Casegano. If you have purchased our USB cables from a third-party retailer, please refer to their return policy for further assistance.